If you run into an issue while using Red Hat OpenShift Container Platform 3, there are some troubleshooting tips you can try. If you aren’t able to pinpoint your issue and need to contact support, you can gather some information before you call. Check out these resources for details:

• Support Guide for OpenShift Container Platform 3: a one-page document with troubleshooting tips, links to in-depth troubleshooting information, and steps for engaging support.
• OpenShift Container Platform 3 – How to get the most out of your Red Hat Support: use this guidance to gather the information you need before contacting support.