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Extended Update Support Add-On

Extended Life Cycle Support Add-on

Extended Life Cycle Support (ELS) is an optional Add-On subscription for certain Red Hat®
Enterprise Linux® subscriptions.1 ELS enhances the value of a Red Hat Enterprise Linux subscription,
extending the viability of a given Red Hat operating system platform beyond its traditional 10-year
support life cycle.

Benifits

Extended maintenance for your Red Hat Enterprise Linux migration

Extend support for Red Hat
Enterprise Linux beyond
10 years with the Extended Life Cycle Support
Add-On subscription.

• Strategically plan operating
system life cycle transitions
with predictable schedules
and clear Red Hat guidance.

• Help ensure stable and secure
deployments with Red Hat
Enterprise Linux subscriptions.

Hat understands the importance of life-cycle planning for our customers, partners, ISVs, and
the entire Red Hat Enterprise Linux ecosystem. Enterprises deploying open source software in
production need assurances that their chosen platform has clearly defined security and support
over the life cycle of the operating system. Red Hat Enterprise Linux subscriptions offer clearly
communicated life-cycle strategy and guidance, allowing organizations to plan and execute
operating system transitions that meet the needs of their applications and their business.

2While the latest innovations are always available in the most recent Red Hat releases, it is not
always possible or desirable for organizations to update to the latest versions. In response, Red Hat
Enterprise Linux versions 5, 6, 7, and 8 each deliver 10 years of support, with that support broken
down into Full Support and Maintenance Support phases depending on the operating system
version (Figure 1).3 The optional ELS Add-On subscription provides additional support during the
Extended Life Phase to extend limited support services beyond the 10-year point in the operating
system life cycle.

 1 Note: Only Standard or Premium Red Hat Enterprise Linux subscriptions are eligible for ELS support. Red Hat Enterprise Linux Desktop or Workstation subscriptions are not eligible for the ELS Add-On. Add-Ons are not covered by ELS.

 2 See the Red Hat Enterprise Linux Life Cycle page for more detailed information  (https://access.redhat.com/support/policy/updates/errata) 

3 With the advent of Red Hat Enterprise Linux 8, the Maintenance Support 1 and Maintenance Support 2 phases have been consolidated into a single Maintenance Support phase

As of October 1, 2019,
Red Hat has expanded
the scope of addressing
fixes or remediations for
Red Hat-defined Critical
and Important Common
Vulnerabilities and Exposures
(C V E s) on all actively
supported versions of Red Hat
Enterprise Linux. This includes
all active releases with future
releases automatically
inheriting this enhanced CVE
policy, including all future
major versions of Red Hat
Enterprise Linux

• Full Support Phase. During the Full Support Phase, qualified Critical and Important Security errata advisories (RHSAs) and Urgent and Selected High Priority Bug Fix errata advisories (RHBAs) may be released as they become available. If available, new or improved hardware enablement and select enhanced software functionality may be provided at Red Hat’s discretion.• Maintenance Support Phases. During the 

Maintenance Support Phases, qualified RHSAs and RHBAs may be released as they become available. Other errata advisories may be delivered as appropriate. New functionality and new hardware enablement is at the discretion of Red Hat, and varies by operating system release.•

 Extended Life Phase. During the Extended Life Phase, a Red Hat Enterprise Linux subscription provides continued access to previously released content on the Red Hat Customer Portal, as well as other content such as documentation and the Red Hat knowledgebase. By default no bug fixes, security fixes, hardware enablement, or root-cause analysis is available during this phase.

Extended Life Cycle Support Add-On

Available during the Extended Life Phase, ELS delivers certain critical-impact security fixes, selected urgent priority bug fixes5, and troubleshooting for the last minor release of a given version of Red Hat Enterprise Linux. The ELS Add-On applies to the Red Hat Enterprise Linux version currently in the ELS phase, with support that includes the following:

• Red Hat Enterprise Linux 5.

 The ELS Add-On covers IBM Z and the x86 architecture, both 32-bit and 64-bit variants with the exception of the Itanium architecture

.• Red Hat Enterprise Linux 6. 

The ELS Add-On covers IBM Z and the x86 architecture, both 32-bit and 64-bit variants and also includes Important security fixes.Additional details as well as a list of supported packages can be found at https://access.redhat.com/support/policy/updates/errata/#Extended_Life_Cycle_Support. 4 Full details can be found at https://access.redhat.com/support/policy/updates/errata/#Details 5 Bug fixes provided at Red Hat discretion.Datasheet

 

About Red Hat Red Hat 

is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.

North America

888REDHAT1

www.redhat.com

Europe, Middle East,

and Africa

00800 7334

 2835europe@redhat.com

Asia Pacific

+6564904200

apac@redhat.com

Latin America

+54 11 4329 7300

info-latam@redhat.com

 4 Full details can be found at https://access.redhat.com/support/policy/updates/errata/#Details

 5 Bug fixes provided at Red Hat discretion.

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